1 Introduction
Gbaaji (www.gbaaji.com) takes your privacy seriously. This Privacy Policy describes how Gbaaji collects, stores, uses, and protects your information.
By using any Gbaaji service, you are considered to have agreed to this Privacy Policy. This policy governs our Terms & Conditionsan integral part of.
This policy is written in plain language so it's easy to understand. If you have any questions, feel free to ask our support team.
2 Information We Collect
2.1 Directly Provided Information
When you register and use your account, Gbaaji collects the following information:
- Full name and date of birth (for age verification)
- Active mobile number
- Email address (if provided)
- Payment method details (stored in masked form)
- Identity document details for KYC verification
2.2 Automatically Collected Information
Certain information is collected automatically while you use the Gbaaji platform:
- IP address and device information (for security purposes)
- Browser type and operating system
- Pages visited and session duration
- Betting History & Transaction Records
- Cookie & Local Storage Data
| Data Type | Collected? | Purpose |
|---|
| Name and Date of Birth | Yes | Identity Verification & Age Confirmation |
| Mobile Number | Yes | OTP Verification & Communications |
| Payment Number | Masked | Transaction Processing |
| Location (GPS) | No | — |
| Contact List | No | — |
| Betting History | Yes | Account Records & Support |
| Device ID | Limited | Security Verification |
3 How We Use Your Information
Gbaaji uses your information only for specific, legitimate purposes — never beyond what is necessary.
- Account Management: For registration, login, and profile updates.
- Payment Processing: For processing deposits and sending withdrawals.
- Security Verification: To detect and prevent fraud.
- Customer Support: To resolve your issues as quickly as possible.
- Legal Obligations: To meet regulatory requirements.
- Service Improvement: Analytical use to improve your experience.
- Promotional Communications: Offers and updates are sent only with your consent.
If you don't want to receive promotional messages, you can turn off marketing notifications from your account settings.
4 Data Retention & Security
4.1 Retention Periods
Gbaaji does not retain your data longer than necessary. The general rules are:
- Active account data: retained for as long as the account remains active.
- Closed account data: retained for up to 5 years after closure (as required by law).
- Transaction Records: Minimum 6 years (for financial regulatory compliance).
- Cookie & Session Data: Deleted at the end of a session or after a maximum of 30 days.
4.2 Security Measures
Gbaaji uses multiple layers of security to keep your information safe:
- 256-bit TLS/SSL encryption on all data transfers.
- Data is stored on servers in encrypted form.
- Two-factor authentication (2FA) is available as an option.
- Firewall and intrusion detection systems are active.
- Regular penetration testing and security assessments.
5 Data Sharing Policy
Gbaaji's clear policy is that your information is never sold or shared without your consent. However, disclosure may be required in the following limited circumstances:
5.1 Permitted Sharing
- Payment Provider: With Mobile Pay, Nagad, and Rocket solely to process transactions.
- Law Enforcement: By court order or valid legal requirement.
- Fraud Prevention: Limited data sharing with industry-level security organizations.
- Technical Partners: With service providers who assist in platform operations and are bound by our privacy standards.
5.2 Prohibited Sharing
- Selling data to advertisers or marketing agencies.
- Sharing information with social media platforms.
- Any personal information to unrelated third parties.
Gbaaji will never ask for your password or payment PIN via email or phone. Treat any such request as a potential scam.
6 Cookies & Tracking Technologies
Gbaaji uses cookies on its website and app. These help improve your experience and support certain essential functions.
6.1 Types of Cookies
- Essential Cookies: Maintains login sessions and stores security tokens. These cannot be disabled.
- Performance Cookies: Helps identify slow pages. Can be disabled.
- Functional Cookies: Remembers language preferences and settings. Can be disabled.
6.2 Cookie Controls
You can disable non-essential cookies through your browser settings or via Gbaaji's cookie preference panel. Note that disabling essential cookies may cause parts of the site to function incorrectly.
7 Your Rights
Gbaaji respects your data rights. You have the following rights:
Right to Access
You may request to know what information we hold about you
Right to Rectification
You may request corrections to any inaccurate or outdated information
Right to Erasure
You may request deletion of your data within legal limits after account closure
Portability
You can request a copy of your data in a specified format
Restriction of Processing
You can restrict the use of your data for specific purposes
Right to Object
You may opt out of marketing communications at any time
To exercise any of the rights listed above, send a request to contact@gbaaji.com. You will receive a response within 7 business days.
8 Protection of Minors
All Gbaaji services are strictly for users aged 18 and above. Protecting minors is one of our highest priorities.
- Date of birth is verified at the time of registration.
- If there is any doubt, age re-verification via identity document may be requested.
- If a user is confirmed to be a minor, their account will be terminated immediately.
- No information about minors is stored for any purpose.
If you become aware of any minor using Gbaaji's services, please notify us immediately.
9 Multiple Accounts & Identity Policy
Gbaaji's clear policy is that each individual may operate one account only. This policy is directly tied to the protection of user privacy.
- Only one account is permitted per mobile number.
- The system automatically detects multiple accounts being operated from the same device.
- If multiple accounts are detected, all accounts are suspended pending investigation.
- This policy helps prevent bonus abuse and fraudulent activity.
- Contact support if you'd like to recover your old account.
If you've lost access to your old account, please contact support before opening a new one. We can verify your identity and restore the original account.
10 Privacy Policy Updates
Gbaaji may update this Privacy Policy due to business needs, legal changes, or service improvements.
- For significant changes, an SMS or app notification will be sent to your registered mobile number.
- Minor updates will be made directly on this page, with the date noted.
- Continued use of Gbaaji after any changes constitutes acceptance of the updated policy.
11 Contact & Complaints
For any privacy-related questions, concerns, or complaints, please contact Gbaaji:
- Email: privacy@gbaaji.com
- General Support: contact@gbaaji.com
- Live Chat: Available 24/7 on the Gbaaji app or website
Upon receiving a privacy complaint, Gbaaji will provide an initial response within 48 hours and aims to resolve the matter fully within 14 business days.